Terms of service
These Terms & Conditions apply to your use of the Smoove website and the purchase of our products. By using our website or placing an order, you agree to these terms.
✨ Orders
All orders are subject to availability. We reserve the right to refuse or cancel an order where necessary, including where a product has been incorrectly priced, is unavailable, or where we reasonably suspect fraudulent activity. If payment has already been made, a full refund will be issued.
✨ Pricing & Payment
All prices are shown in New Zealand Dollars (NZD). Payment must be received in full before your order is dispatched.
✨ Shipping
Please refer to our Shipping Policy for information about order processing, delivery timeframes and shipping costs.
✨ Returns & Refunds
Please refer to our Returns & Refunds Policy for information about returns, refunds and your rights under New Zealand consumer law.
✨ Product Information
We make every effort to ensure our product descriptions and images are accurate. However, colours and appearance may vary slightly depending on your device or screen settings.
✨ Intellectual Property
All content on this website, including our branding, logo, photographs, product images and written content, is the property of Smoove and may not be copied, reproduced or used without our prior written permission.
✨ Consumer Rights
Nothing in these Terms & Conditions limits or excludes your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law.
✨ Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page and take effect immediately upon publication.
✨ Contact Us
If you have any questions about these Terms & Conditions, please contact us at hello@getsmoove.co.nz. 🫶