Privacy policy
Last updated: July 14, 2026
At smoove, we respect your privacy and are committed to protecting your personal information.
✨ What we collect
When you place an order or contact us, we may collect information including:
- Your name
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Any information you choose to provide when contacting us
✨ How we use your information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Respond to customer enquiries
- Improve our products, website and customer experience
- Send marketing emails if you have chosen to receive them (you can unsubscribe at any time)
✨ Sharing your information
We only share your information with trusted third parties where necessary to operate our business, including:
- Shopify
- Payment providers
- Courier and delivery services
- Email marketing providers
We do not sell or rent your personal information.
✨ Keeping your information safe
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access.
✨ Accessing or correcting your information
You have the right to request access to, or correction of, your personal information. To do so, please contact us at hello@getsmoove.co.nz.
✨ Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.